We want every interaction with Elk Grove Bathroom Remodel to be straightforward and respectful. If something has gone wrong, we want to hear about it.
Email [email protected] with "Complaint" in the subject line, or call (916) 312-0323. Include your name, contact details, the date of the interaction, and a description of the issue.
We acknowledge complaints promptly, review what happened, and respond with our findings and any corrective steps. If your complaint concerns work performed by a contractor we referred you to, we will share your feedback with them; however, the contract for that work is between you and the contractor, so remedies for workmanship issues are handled under that agreement. Complaints about licensed contractors in California may also be filed with the Contractors State License Board.
Your feedback also helps us decide which contractors we continue to refer homeowners to.